Returns & Exchanges
At Recordstore, we want you to be completely satisfied with your purchase. If your vinyl or gear isn't hitting the right note, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Pack with Care
Securely place the items in their original packaging, ensuring that vinyl records are properly padded to prevent warping or sleeve damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items for quality, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing